Bryan W
EDWARDSVILLE, IL | 2026 Chevrolet TraverseAugust 27, 2025Jaylynn was very helpful and friendly. She was also very knowledgeable about the Chevy Traverse. Ben, the finance associate was also very friendly and made the purchasing process very easy.Response from Steve Schmitt of Litchfield
August 28, 2025Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!Adam D
MOUNT OLIVE, IL | 2025 Chevrolet Silverado 1500August 17, 2025Everyone I dealt with was very professional and knowledgeable. Jalen the saleslady was great even after the sale in regards to scheduling my new truck back in for ceramic coating. Would recommend them.Response from Steve Schmitt of Litchfield
August 18, 2025We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Steve Schmitt of Litchfield INC. and we hope to see you again.Robert L
BUTLER, IL | 2025 GMC Sierra 2500 HDJuly 2, 2025Ben Ellis is amazing! He genuinely cares about his customers and does what he can to make your experience the best ever! Kelly is of course awesome as well! Also want to mention Trevor for his help as well!! Y’all make a great team! Thank you for making our experience so good!Response from Steve Schmitt of Litchfield
July 3, 2025Hi, we are so happy to read such a great review! We always strive to provide top quality services to every guest, and are pleased to hear that you enjoyed your experience here at Steve Schmitt of Litchfield INC.!Raymond W
PLAINVIEW, IL | 2014 Buick EncoreJune 20, 2025The service department is outstandingResponse from Steve Schmitt of Litchfield
June 20, 2025Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Schmitt of Litchfield INC. and we hope to see you again soon!James S
LITCHFIELD, IL | 2021 Chevrolet TraverseJune 19, 2025Good serviceResponse from Steve Schmitt of Litchfield
June 20, 2025Hi there, thank you so much for your positive comments about Steve Schmitt of Litchfield INC.! Thank you so much again for your feedback! We hope you have a great day!Sara C
LITCHFIELD, IL | 2017 Buick LaCrosseMay 27, 2025Car seemed to work fine after repairs but the oil change was not completed. The car drove approximately 800 miles before the check engine light came back on.Response from Steve Schmitt of Litchfield
May 28, 2025Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (217) 324-3932 to discuss your concerns, as your satisfaction is of utmost importance to us.Walter W
HILLSBORO, IL | 2025 GMC YukonMay 26, 2025My new GMC Yukon had a minor electrical problem but it was taken care of promptly even though the dealership was very busy.Response from Steve Schmitt of Litchfield
May 28, 2025Hello there, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Steve Schmitt of Litchfield INC.Robin S
STAUNTON, IL | 2017 Chevrolet ImpalaMay 14, 2025My only disappointment was that you have no cars to give to people should we need to run an errand while waiting for service to be performed. And that you no longer wash or sweep out the car. I always look forward to the air fresheners that were put in the car in the pastResponse from Steve Schmitt of Litchfield
May 15, 2025Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Steve Schmitt of Litchfield INC.! We look forward to your next visit! Take care!Deb M
GIRARD, IL | 2020 Cadillac XT5May 5, 2025Always a great experience. Ray in service is always a "ray" of sunshine. No matter what is going on behind the scenes he is positive to the customers and greets you when you walk in.Response from Steve Schmitt of Litchfield
May 7, 2025Hi, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Steve Schmitt of Litchfield INC.!Allan H
HILLSBORO, IL | 2020 Buick EnvisionApril 4, 2025They do a good job of keeping my envision in good shape.Response from Steve Schmitt of Litchfield
April 7, 2025We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!